HomeNewsMicrosoft investigating Groups and Outlook outage as customers report points

Microsoft investigating Groups and Outlook outage as customers report points

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The Microsoft emblem is seen on the Microsoft retailer in New York Metropolis.

Mike Segar | Reuters

Microsoft mentioned it’s investigating points with a number of of its merchandise, together with Groups and Outlook.

The U.S. expertise big mentioned that customers could not be capable of entry a number of Microsoft 365 providers.

“We have recognized a possible networking difficulty and are reviewing telemetry to find out the subsequent troubleshooting steps,” the corporate mentioned.

Downdetector, a service the place folks can log issues and outages with web sites and apps, noticed a spike in customers reporting points with Microsoft merchandise, together with Outlook, Groups and the corporate’s cloud product Azure, at round 3 a.m. ET.

Microsoft mentioned that at round 7:05 UTC — 2:05 ET — prospects could “expertise points with networking connectivity, manifesting as community latency and/or timeouts when making an attempt to hook up with Azure sources in a number of areas, in addition to different Microsoft providers.”

The corporate updated on Twitter at 9:26 GMT — 4:26 ET — that it has “rolled again a community change that we imagine is inflicting impression. We’re monitoring the service because the rollback takes impact.”

The Microsoft outage comes simply hours after it reported better-than-expected earnings for the October-December quarter. However the firm noticed a slowdown in income from cloud computing merchandise, together with Azure, and gave gloomy steerage for the present quarter.



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